Step Forward Program

Tackling high local levels of child poverty and helping to offer every child the best possible start in life.

Our Step Forward is headed up by Jenny, assisted by Deniz and Amy. This team is located in the Step Forward Office at the back of the New Horizon Centre. They are ably assisted by a team of local volunteers.

The Step Forward Office is open daily, 9am – 5pm, Monday to Friday. The team work on an appointment basis although they also have some capacity for immediate crises. Ring 020 8764 9582 x 203/4 to book an appointment.

The Step Forward Programme aims to support parents and carers with every aspect of family life, from children’s health, school and behaviour, money worries, housing difficulties, stressed family relations and any other everyday aspects where talking it through and finding practical help will make life easier and more enjoyable. The team offer one-to-one appointments and can see you just once or over a period of weeks or months according to need. They can also put you in touch with specialist debt advisers from South West London Law Centres and book an appointment with them here in our Centre, and advise where to go for Settled Status application support in Merton.

The Step Forward Programme offers after-school and holiday activities including cooking and sport for primary school-aged children and organises occasional trips and excursions.  They have good connections with local schools, nurseries, childminders, health visitors and GPs and can help you access training courses, volunteering, work experience and paid work.

For employability support in the New Horizon Centre, see

Socially Prescribed Programme

This team also manages the Socially Prescribed Programme, for patients who have been recommended their services by the Social Prescribing Coordinator at any Merton GP Practice.  This is for any adult, regardless of age or family status.  If you are social prescribed to Commonside you will be advised to come along to our Thursday drop-in Kindness Café between 11am and 1pm to meet a member of the Step Forward team and make an appointment to follow up.

For more on Social Prescribing in Merton see

Wimbledon Foodbank Satellite

On Wednesday and Friday mornings the Step Forward Team also run the Wimbledon Foodbank Satellite which is open from 11am to 12 noon on both days.

For more about the Foodbank see